1. What does the process of obtaining a mobility aid look like?
The best way to start addressing the issue is to briefly describe the problems your pet is facing via email (info@repawpet.si), including what the issues are, what is causing them, how long they have been occurring, the diagnosis and opinion of the veterinarian, etc., as well as physical characteristics (breed, size and body weight, age, etc.). Photographs of the affected body part and a video of the animal’s movement are also very useful. Following this, we will schedule the first examination and measurement taking. Once we create the device, we will arrange a time for you to pick it up. At this time, we will also make any necessary adjustments to the device. You will also receive instructions on how to fit the device, exercises to acclimate your animal to the device, care instructions (cleaning, lifespan, etc.), and guidelines for addressing any potential issues.
2. What are the prices of the aids?
The prices of mobility devices depend on the material, size, complexity of manufacture, and the preferences of the owners. You can view them on the page »PRICE LIST«.
3. How long does it take to make a mobility aid?
It takes one to three weeks to make the device, depending on the size, complexity and material.
4. How long does the treatment take with you?
The initial examination and measurement taking, as well as the collection of the device, take between 30 to 60 minutes. If additional adjustments are needed, the collection time may be extended.
5. Where are you located?
We are located in the premises of the Faculty of Health of the University of Ljubljana (Zdravstvena pot 5, 1000 Ljubljana). You can find more detailed information on the “HOW TO REACH US” page.
6. What is the lifespan of a mobility aid?
The durability of the accessory for animals depends on the body weight and activity of the animal, material, frequency of use, cleaning and care of the accessory, etc. Accessories are made of durable materials such as plastic (polypropylene/polyethylene), carbon fiber and light metals. These materials achieve a long sustainable life (even several years). It is more often necessary to change certain components of the devices, such as straps for attaching the device to a part of the body, rubber and foam. If the animal is still growing, or if the size of the body part where the device is fitted changes, it is necessary to replace the device more frequently due to changes in size.
7. If a mobility aid is not suitable or issues arise, what should be done?
Once you receive the mobility device, we will stay in regular contact via phone or email regarding progress or any potential issues. If the device does not fit or problems such as blisters, reddened skin, hair loss, etc. at a certain place, we agree on an appointment again and adjust the device. Animals cannot tell us if the device fits properly, whether it chafes or pinches, so there is a trial period of one to two weeks during which owners should observe the animal’s movement and the part of the body where the device is fitted. If any of the aforementioned issues or other irregularities occur, we will adjust the device accordingly.
8. How long does it take for animals to get used to a mobility aid?
The duration of adaptation to the device depends on each animal individually, the frequency of use of the device, the extent of the issues the animal is facing, and the time and effort caregivers devote to the animal and exercises, among other factors. The approximate time for adaptation can range from one week to three months.
9. Do you recommend additional rehabilitation/therapy?
This mainly depends on your animal’s problem. For the best outcome, we also recommend consulting with a veterinarian and a physiotherapist. for animals.
10. How soon after surgery can an animal receive a mobility aid?
The most appropriate time to use a mobility device is immediately after the wound has healed and a scar has formed at the site of the surgical procedure. It is also important that there are no swellings or hematomas present, as the measurements will not be optimal and, consequently, the device will not be the correct size.
11. Can the costs of making a mobility aid be covered by insurance if I have my pet insured?
No, insurance companies do not currently cover the cost of this service.
12. For which animals do you make mobility aids?
We most commonly treat dogs and cats, but we have also made devices for rabbits and deer. We do not focus solely on certain types of animals; instead, we give an opportunity to all. We don’t just focus on certain types of animals, we give everyone a chance. We are always happy for new challenges!